Solutions for the Media sector from Redwood Telecommunications

Media is one of the fastest changing and dynamic sectors served by Redwood. Core to assisting this sector in its transformation is the modern unified communications applications and infrastructure that we provide.

We are helping our clients in this sector to put in place high performance resilient network services creating a virtual communications backbone across multiple offices, home workers and mobile users. We are also empowering workers and improving their productivity with unified communication applications that enable effective interaction across all media, using all types of devices in any location.

Organisations looking to excel and differentiate themselves in the media sector need more than just a telephone system; they need a communication infrastructure that will:

Make them instantly accessible – whether that be to clients, partners, colleagues or suppliers, ensuring that every attempt to contact your organisation finds the right person first time.

Provide flexibility in terms of location – enabling you to act as a single organisation regardless of how many offices, mobile workers or home workers you have.

Have secure and dependable communications – ensuring that the transmission of voice, video and data is done so in a secure manner and you have a communication platform that has full resilience designed into it.

We also appreciate your underlying business needs to:

Control costs – and as such deliver value-based solutions that reduce operating expense and maximise return on investment by leveraging all communication resources across front and back office teams regardless of location.

Increase productivity – by providing your workforce with all of the unified communication and collaboration tools they require to do their job effectively through any device at any location.

Excel at customer service – by not only improving your responsiveness to customers, but also enabling them to contact you seamlessly through the media of their choosing.

Grow revenues – by introducing ‘communication-centric’ services, increasing customer intimacy and greater collaboration between your workforce, customers and partners.

Manage risk – by ensuring you have a secure communication environment and the right business continuity management in place.

Reduce carbon footprint – by reducing the amount of physical hardware you require in your data centre and reducing your travel needs through more effective communication, conferencing and collaboration capabilities.