What Makes Redwood Different

At Redwood, we measure our success by the value and satisfaction we deliver to our clients. Underlying everything that we do are five key principles that we feel truly makes Redwood different:

Customer Intimacy – we treat customers as partners and as such, take the time to fully understand their business; this enables us to offer best advice, provide long-term value and ensure we are able to fully support their needs both now and during the entire solution lifespan.

Independence – we are neither a manufacturer nor tied to a single vendor; our portfolio of products and services has been selected on the individual merits of each component under the principle that our reputation is based on the quality and capabilities of the products we offer.

Dependable Innovation – our solutions help our clients to be ‘outstanding organisations’ in their field. We do this through delivering innovative solutions that not only drives greater productivity, but enables them to work effectively in new ways. However, we view all of our solutions as being business critical and as such, invest the time to ensure that every element is tried, tested and dependable.

Service Excellence – we invest heavily in our people ensuring they are technically competent, supported by proven methodology and are passionate about the job they do. This enables us to consistently deliver the highest level of service to our clients and has been recognised by our ISO 9001:2008 accreditation and Investor In People award.

Track Record – since our very first customer in 1992, we embarked on every project with the same level of care and attention. This has enabled us to continually grow our customer base while ensuring that each and every customer is reference-able.