Redwood Provides Assistance To Nortel Resellers

December 22nd 2009, Redwood, a leading Avaya specialist, is pleased to announce their Associate Programme for Nortel partners following Avaya’s acquisition of the Nortel Enterprise Solutions Business.

“Customers using Meridian, Norstar, BCM, CS1000 and CS2000 telephony platforms will benefit greatly from this merging of two telecoms powerhouses.” said David Hamer, Director, Redwood Telecommunications. “It also presents an opportunity to existing Nortel Resellers to broaden the solutions and services they offer to their customers”.

Redwood has an established Associate Programme under which they provide a range of solutions, services and support to a broad range of partners including Avaya resellers. By extending this programme to Nortel Partners, Redwood is able to help these partners through the transition and provide immediate access to a wealth of expertise around Avaya technology and applications.

“We are going to see an immediate sharing of technology and applications across the Nortel and Avaya platforms,” continues David Hamer. “For example, Avaya’s Aura enables Nortel users to leverage the full range of Avaya communication applications through standard SIP integration. This is an opportunity that both Nortel Users and Nortel Partners should not miss.”

Redwood strongly believes that as Avaya’s development toward a unified platform evolves, Redwood’s expertise on Avaya Aura and SIP technology will help Nortel partners retain and develop their customer base and addresses the threat from competitors spreading fear, uncertainty and doubt amongst their clients.

More information on Redwood’s Associate Programme is available at Redwood Associate Programme

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ABOUT Redwood

Since 1992 Redwood have been helping organisations to generate tangible business value from their voice and data communications infrastructures.

Redwood achieve this by fully understanding the needs of their core sectors: Financial Services, Insurance, Professional Services, Media and Enterprise Offices and then combining best of breed technology with exceptional service.

Redwood’s independence has enabled them to build a broad portfolio of products and services ranging from enterprise office IP telephony and network services through to specialist solutions for financial traders, contact centres and mobile workers. This enables Redwood to provide a complete solution to their clients encompassing every aspect of their communication requirements.

Redwood’s highly skilled and motivated services team work closely with clients through design, implementation, training and support to ensure that every Redwood solution meets their expectations and fully delivers the required value and benefits to their business both on day one and throughout its lifespan.

Headquartered in London, Redwood's 24 hour Customer Service Centre and network of field-based engineers enables us to service our clients nationally and internationally