Redwood Lab Opens for Business

January 4th 2010, Redwood, a leading independent communication specialist, is pleased to announce the opening of the Redwood Lab in its London office.
 
The Redwood Lab is a state of the art proof of concept, integration and testing facility that enables organisations to see how the individual components of a communication solution can be combined and integrated to deliver tangible value to the business.
 
“When making important decisions about their future communication infrastructure, organisations often have to rely on PowerPoint or product literature as their source of reference.” said David Hamer, Director, Redwood Telecommunications. “By creating the Redwood Lab we are able to turn concepts into demonstrable environments – letting our clients see exactly how the elements of an integrated solution work together and the end to end experience of both the customer and the user.”
Redwood have made a considerable investment in equipping the Redwood Lab with all of the components of a leading edge communications infrastructure including SIP based network services, unified communication switching platforms and business specific communication applications. During the selection process, organisations can gain hands-on experience with each of the technology components and see how these fit together.
 
As a project moves to the integration and deployment phase, the Redwood Lab is used to assemble the solution and perform component and end-to-end integration testing in a safe environment before the solution is migrated to the customer premises.
 
“The Redwood Lab enables us to show our clients the ‘Art of The Possible’”, continues David Hamer, “It then enables us to work closely with our clients to design the solution to exactly meet their business needs and then integrate and test this in a safe environment significantly reducing project risk and deployment time.”
 
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ABOUT Redwood
Since 1992 Redwood have been helping organisations to generate tangible business value from their voice and data communications infrastructures.
 
Redwood achieve this by fully understanding the needs of their core sectors: Financial Services, Insurance, Professional Services, Media and Enterprise Offices and then combining best of breed technology with exceptional service.
 
Redwood’s independence has enabled them to build a broad portfolio of products and services ranging from enterprise office IP telephony and network services through to specialist solutions for financial traders, contact centres and mobile workers. This enables Redwood to provide a complete solution to their clients encompassing every aspect of their communication requirements.
 
Redwood’s highly skilled and motivated services team work closely with clients through design, implementation, training and support to ensure that every Redwood solution meets their expectations and fully delivers the required value and benefits to their business both on day one and throughout its lifespan.
 
Headquartered in London, Redwood's 24 hour Customer Service Centre and network of field-based engineers enables us to service our clients nationally and internationally