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Moving office, commissioning a new site, implementing a new IPT system or just adding a new communication application can be daunting. After all, it is not something you do very often. However, at Redwood it is our core business; every single day we are helping our clients to smoothly and effectively deliver projects.
What makes Redwood projects successful is a combination of expertise, project management built around our proven methodology and most of all, experience, having done hundreds of implementations for a wide range of organisations since 1992.
Technical Expertise - as an organisation, we maintain high levels of technical accreditation with all of the leading vendors in our portfolio. Each of our engineers has a continuous training plan and has spent many hours in our lab and with clients implementing and integrating our communications technologies.
Proven Methodology – with the experience of hundreds of projects, Redwood has a highly refined process for implementing communication solutions. We have a quality-centred approach and documented methodology for each of the project types we undertake which helps to manage expectations, project risk and project timelines.
End-to-End Understanding – our implementation team understands the complete end-to-end solution from network services through to the end-user device. Whether we are providing a component or a complete solution, our team helps you leverage every component of your communication infrastructure.
Project Management & Testing – key to a successful Redwood project is a thorough project manager. Our PRINCE2 trained project managers use a process-driven approach and will work with you to define every step of your implementation and ensure that every task is tracked and managed against our proven methodology. They will ensure each component is tested, the solution as a whole is documented and will take you through user-acceptance testing. The project concludes with customer satisfaction scoring against which the entire team is measured.